REVENUE FROM CONTRACTS WITH CUSTOMERS
(euro million)
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GROSS OPERATING INCOME
(euro million)
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ROI
(percentage)
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PEOPLE AT END OF YEAR
(number, including agency workers)
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| (EURO THOUSAND) | 31.12.2019 | 31.12.2020 | 31.12.2021 | 31.12.2022 | 31.12.2023 | % 2023/2022 |
|---|---|---|---|---|---|---|
| Revenue from contracts with customers | 2,591,670 | 2,208,639 | 2,777,556 | 3,629,011 | 3,849,202 | 6.1% |
| Gross Operating Income | 515,169 | 388,685 | 502,696 | 625,204 | 665,778 | 6.5% |
| % on revenue from contracts with customers | 19.9% | 17.6% | 18.1% | 17.2% | 17.3% | |
| Net Operating Income | 318,539 | 181,135 | 287,981 | 382,844 | 414,072 | 8.2% |
| % on revenue from contracts with customers | 12.3% | 8.2% | 10.4% | 10.5% | 10.8% | |
| Result before taxes | 307,691 | 156,044 | 286,791 | 382,234 | 392,000 | 2.6% |
| % on revenue from contracts with customers | 11.9% | 7.1% | 10.3% | 10.5% | 10.2% | |
| Net result for the year | 231,301 | 136,533 | 215,537 | 292,833 | 305,039 | 4.2% |
| % on revenue from contracts with customers | 8.9% | 6.2% | 7.8% | 8.1% | 7.9% |
| (EURO THOUSAND) | 31.12.2019 | 31.12.2020 | 31.12.2021 | 31.12.2022 | 31.12.2023 | % 2023/2022 |
|---|---|---|---|---|---|---|
| Net invested capital | 1,758,638 | 1,891,493 | 2,231,294 | 2,472,841 | 2,590,611 | 4.8% |
| Equity | 1,388,015 | 1,481,041 | 1,796,120 | 1,947,013 | 2,099,419 | 7.8% |
| Net financial debt | 346,189 | 384,677 | 411,837 | 502,044 | 454,768 | -9.4% |
| (EURO THOUSAND) | 31.12.2019 | 31.12.2020 | 31.12.2021 | 31.12.2022 | 31.12.2023 | % 2023/2022 |
|---|---|---|---|---|---|---|
| Employees at end of year (No.) | 10,868 | 11,039 | 12,225 | 12,956 | 13,654 | 5.4% |
| Turnover per employee (€k) | 238.5 | 200.1 | 227.2 | 280.1 | 281.9 | 0.6% |
| Net investments (€k) (*) | 210,448 | 150,189 | 210,006 | 282,135 | 412,159 | 46.1% |
| Increases in leased assets (€k) | 36,888 | 37,626 | 26,407 | 37,465 | 20,731 | -44.7% |
| 31.12.2019 | 31.12.2020 | 31.12.2021 | 31.12.2022 | 31.12.2023 | |
|---|---|---|---|---|---|
| Net operating income/Revenue from contracts with customers | 12.3% | 8.2% | 10.4% | 10.5% | 10.8% |
| Income before taxes/Revenue from contracts with customers | 11.9% | 7.1% | 10.3% | 10.5% | 10.2% |
| Net investments(*)/Revenue from contracts with customers | 8.1% | 6.8% | 7.6% | 7.8% | 10.7% |
| Net financial debt/Equity | 24.9% | 26.0% | 22.9% | 25.8% | 21.7% |
| Adjusted net interest expense(**)/Revenue from contracts with customers | 0.6% | 0.8% | 0.3% | 0.4% | 0.5% |
| Adjusted net interest expense(**)/Net operating income | 4.5% | 9.4% | 3.4% | 3.4% | 4.9% |
| ROI | 18.1% | 9.6% | 12.9% | 15.5% | 16.0% |
| ROE | 17.3% | 9.3% | 12.0% | 15.1% | 14.6% |
Note:
ROI: Margine operativo netto rolling 12 mesi/Capitale netto investito.
ROE: Risultato prima degli interessi di terzi rolling 12 mesi (depurato del Risultato derivante da attività operative cessate)/Patrimonio netto.
(*) Investimenti netti in immobilizzazioni materiali e immateriali, calcolati come la somma di incrementi (al netto dei decrementi) di immobilizzazioni materiali e immateriali.
(**) La voce è stata depurata dal valore delle differenze cambio.
